LED Digital Signage in Airports: Creating a Better Passenger Experience
Digital signage plays a significant role in how audiences receive information. It can inform, engage, and persuade. That’s especially true at the airport. Digital signage in airports isn’t new, but it has evolved from being ill-designed lists of arrivals and departures. Now, LED displays are everywhere. Let’s look at how airports are using LED digital signage to improve the passenger experience:
Wayfinding
Getting lost in an airport is rather easy and usually increases in large airports. Many flyers won’t have intimate knowledge of that airport’s layout. So, they’ll need some help. Navigating with LEDs over paper has several advantages.
Not only can wayfinding help passengers get from gate to gate, it can also be changed at any time to correlate with any closings of areas or the need to re-route. This keeps passengers moving in the right direction.
Emergency Information
Should an event occur, weather-related or any other emergency situation, you need to disperse information quickly and accurately. Directing passengers to where they need to go with the help of LED displays. This can keep crowds calm while informing them of what to do next. Because your signs can be updated at any time and across all screens in a network, you have a flexible, adaptable channel.
Entertainment
LED digital signage also offers entertainment for passengers. It can include news headlines, sports scores, entertainment news, and more. You may see these live feeds in certain sections of the screen rather than the whole screen. Because digital signage design has become very adaptable, the top half of the LED display could be playing promotions, while real-time content flows at the bottom.
Advertising: Internal and External
One of the most often used capabilities of LED digital signage in airports is to advertise, which could include internal or external clients.
For internal advertising, groups of digital signage in the terminal may communicate what the dining options are throughout the airport as well as retailers. This can work on the passenger’s impulse purchasing decisions. In fact, according to Digital Signage Today, 42 percent of passengers were more likely to make an impulse purchase when businesses promoted duty-free items.
Externally, it makes sense to offer screen time to local businesses, especially restaurants, hotels, transportation, and attractions. This type of signage is most likely found in the path of arrivals and sits prominently at the baggage claim. Offering this ad space is the same thing airports have done for years with banners and static signage.
LED Digital Signage as Art
One emerging trend is the use of digital signage as art. These have been made even more alluring with LED video walls that can bend and wrap. Airports can deliver a more upscale experience. Plus, the “art” can change out regularly based on season or events. It could also be tied into advertisements with internal and local businesses.
Use Unique Screens for Unique Experiences
There is a lot of waiting at the airport with a large audience, which pays attention to LED screens now more than ever. Much of this is due to the new applications and dynamic content. To create these experiences, a new breed of display is necessary, which is exactly what PixelFLEX delivers. The FLEXUltra is a cutting-edge curve-able display that can fit any spot, and the FLEXMod can flex, bend and blend in with any space seamlessly.
Explore all the PixelFLEX solutions for airports by checking out products. Those in the industry can also see solutions at the ACI-NA (Airports Council International-North America) annual conference in Nashville this fall, where PixelFLEX will present its options for airport LED digital signage.
