Privacy Policy – PixelFLEX LLC. A Byrd Group Two Company

This privacy policy is designed to inform users of the website (the “Site”) about how PixelFLEX, L.L.C, its affiliates and subsidiaries (“PixelFLEX”, “we” or “us”) gathers and uses personal information submitted to PixelFLEX through the Site. PixelFLEX will take reasonable steps to protect user privacy consistent with the guidelines set forth in this policy and with applicable U.S. laws. In this policy, “user” or “you” means any person viewing any page of the Site or submitting any personal information to PixelFLEX in connection with using the Site. By using the Site, you are indicating your consent to this Privacy Policy.


 What Information Do We Collect?

Personal Information:

PixeFLEX may collect personal information from users who send in inquires and/or place orders on the Site. PixeFLEX will only collect the personal information you choose to disclose to us. The personal information we collect includes your name, billing address, shipping address, email address, credit card information (collectively, the “Personal Information”). Our website is protected by the most up-to-date and stringent data transmission security (data encoding) and privacy techniques of Internet transactions. Our website is also constantly and continually tested by multiple web security validation tools and techniques.

Aggregate Information:

We may use generally-used web tracking technologies, such as cookies, in order to collect non-personally identifiable information, such as IP host address, pages viewed, search queries, impressions and other data, and may aggregate such information in a manner which does not identify any individual (“Aggregate Information”).

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

How Do We Use the Information We Collect?

Personal Information: We will use Personal Information submitted to us in order to deliver the services you order from us. PixelFLEX may send email marketing materials and product and other updates to you.

Aggregated Data:

PixeFLEX uses Aggregate Information only in an aggregate form that does not identify the individual user, and only for us to understand the performance of the Site. For example, we may develop Aggregate Information on Web site and content usage, keeping count of return visitors to the Site and assessing which pages of the Site are most popular. This allows us to customize the Site to determine which features visitors like best to help us improve our content and site, personalize your user experience, and measure overall site effectiveness.

If we combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Legal Exception:

Notwithstanding the above, PixelFLEX may use Personal Information and other information collected through the Site to the extent required by law, for public safety reasons or if in PixelFLEX’s reasonable discretion, use is necessary to protect PixelFLEX’s legal rights or to protect third parties.

What Information Do We Disclose to Third Parties?

Personal Information:

PixelFLEX does not sell or rent its mailing list, and will not disclose your Personal Information to any third parties except when necessary to do so in order to ship your service materials to you. However, PixelFLEX reserves the right to disclose any information PixelFLEX collects in connection with the Site, without further notice to you (a) to any successor to PixelFLEX’s business as a result of any merger, acquisition or similar transaction; and (b) to any law enforcement or regulatory authority, to the extent required by law or if in PixelFLEX’s reasonable discretion disclosure is necessary for public safety reasons or to protect PIxelFLEX’s legal rights or to protect third parties.

Anonymous, Aggregated Information:

We may disclose Aggregate Information to third parties such as potential business partners and funding sources, in order to describe our business and operations.

How Can You Opt Out of Use and Disclosure of Your Information?

If you would like your Personal Information removed from our mailing list or database, please contact us at In the event of any such removal, PixelFLEX will retain records of any completed package delivery transactions for its archives.

Access and Updating of Information:

You can update your information by contacting our Customer Service representatives at our listed phone numbers and having them make the necessary corrections / deletions. PixelFLEX reserves the right to verify your identity in order to provide such access. Please contact us by sending an email to:

General Links:

The Site may contain links to other websites. PixelFLEX is not responsible for the privacy practices or the content of those websites. Users should be aware of this when they leave our site and review the privacy statements of each Web site they visit that collects information. This Privacy Policy applies solely to personal and non personal information collected by PixelFLEX.


PixelFLEX may modify or amend this policy from time to time. If we make any material changes, as determined by PixelFLEX, in the way in which Personal Information is collected, used or transferred, we will notify you of these changes by modification of this Privacy Policy, which will be available for review by you at the Site. Notwithstanding any modifications we may make, any Personal Information collected by PixelFLEX from you will be treated in accordance with the privacy policy in effect at the time information was collected, unless we obtain your consent otherwise.

Website Visitors from outside the United States:

PixelFLEX and its servers are located in the United States and are subject to the applicable state and federal laws of the United States. If you choose to access the Site, you consent to the use and disclosure of information in accordance with this privacy policy and subject to such laws.

Users under 13:

PixelFLEX does not knowingly collect personal information from users under the age of 13. If you are under the age of 13, you are not permitted to use the Site.

Terms of Use:

This policy forms part of, and is subject to, the provisions of PixelFLEX’s Terms of Use.

PixelFLEX’s Commitment to Privacy:

To ensure your Personal Information is secure, PixelFLEX communicates its privacy and security guidelines to all PixelFLEX employees and strictly enforce privacy safeguards within the company.

Effective Date of this policy:

May 23rd, 2018

Contacting the Web Site: If you have any questions about this privacy policy, please contact us at


7500 Eastgate Blvd, Ste: 100
Mt. Juliet, TN 37122
Phone: 800-930-7954
PixelFLEX LLC. 2016. All rights reserved.