Genesys powers 25 billion of the world’s best customer experiences each year. Their success comes from connecting employee and customer conversations on any channel, every day. Over 11,000 companies in 100+ countries trust their #1 customer experience platform to drive great business outcomes and create lasting relationships. Combining the best of technology and human ingenuity, they build solutions that mirror natural communication and work the way users think. Their industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud.