CALL US
You can contact PixelFLEX toll-free Monday through Friday 9am through 5pm
Sales: (800) 930-7954 Option 2
Support: (800) 930-7954 Option 1
HOW BIG CAN YOU DESIGN MY LED DISPLAY?
We can design to virtually any shape, size, and curvature.
WHAT KIND OF POWER IS REQUIRED TO RUN MY LED SCREEN?
You will need the standard 110 volt OR 208 Volt power to power our displays. Honestly, how much power is completely dependent on the size and NIT rating of your screen which our staff will help you with during the sales process.
CAN I RENT YOUR DISPLAYS?
Yes. We have rental partners that can meet your needs for a rental solution. When you contact us make sure you choose rental and our staff will help facilitate this request.
ARE YOUR DISPLAYS OUTDOOR RATED?
Yes. We do have solutions that can be utilized for permanent outdoor installation. Your sales representative can help you determine which products fit you best.
WHAT IS THE WARRANTY ON THE PANELS?
The warranty is 2 years parts and labor on all of our products. Additional warranty terms can be negotiated during the sales process.
HOW DO YOUR DISPLAYS MOUNT?
PixelFLEX has created ways to mount all of our products to trussing, but we understand this isn’t always the right solution for permanent install. Our design team can help create custom frames and mounting specific to your installation.
DOES PIXELFLEX OFFER FINANCING?
Yes. We offer many different options for financing. Please contact our Sales Department today for more information or visit our financing page.
HOW MANY PANELS CAN THE SENDING UNIT CONTROL?
The sending units is capable of controlling up to 1024 pixels (or 16 panels of 20mm) wide by 512 pixels (or 4 panels of 20mm) tall.
WHAT IS THE INPUT FORMAT ON THE SENDING UNIT?
It is DVI. It can accept 1024X768 or 1280X1024
CAN YOU TURN THE PANELS ON THE SIDE?
Yes, however the rotation of the image must be done outside of the sending unit with an external processor.
WHAT IS THE DATA CONNECTION BETWEEN PANELS?
Each panels has 1 ethercon input and 1 ethercon output making connection between panels very simple.
DOES THE SENDING UNIT HAVE A SCALER?
We offer a variety of solutions, some have scalers built in, others do not. Most scaling is done with outside software or controllers.
CAN YOU CURVE YOUR PANELS?
Yes, some of our panels can curve and bend both horizontally and vertically to create almost any look desired.
DOES PIXELFLEX MAKE CUSTOM SIZES?
Yes, we can get very close to exact dimensions depending on the processing data boxes we put in out LED curtains. Unfortunately, our rigid panels can not be altered.
WHERE CAN I FIND ADDITIONAL RESOURCES ABOUT PIXELFLEX?
We have a number of resources listed below. If you do not find what you are looking for, please contact us or call today at 1-800-930-7954 and we will help you in any way we can!
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